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欢迎大家使用SR向IBM800提交问题http://www.ibm.com/support/servicerequest 可以随时查看问题状态,上传文件

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近期常见问题-日历(2014/03/21)  

2014-03-21 14:11:40|  分类: 技术支持 |  标签: |举报 |字号 订阅

  下载LOFTER 我的照片书  |


问题:
会议草稿没有被存在邮件的草稿箱中
解决方法:
测试,结果跟客户一致,相应的technote说明
Draft Invitations Are Located in Calendar, All Documents, and Meeting Views Instead of Drafts Folder
http://www-01.ibm.com/support/docview.wss?uid=swg21088001
问题:
CUS open notice the unread count on a workplace icon incorrect. All the
mails in that database have been read but the workplace icon still show
4 unread mail in this database.

CUS try to click "refresh unread count" or open this database by
another notes database, problem still exist.
解决方法:
如果只有某个数据库的未读标记是一直不显示正确的,可以尝试对这个数据库新
建一个副本,看看这个副本的未读标记是否显示正确。如果显示正确的话,拿这
个新的副本替换掉老的数据库




问题:
用户改了名字,无法取消之前创建的会议
解决方法:
Notes/Domino 并没有提供更名或者修改会议主席的功能。
新的功能请求已经被提交给质量工程部门,编号为 SPR# TDON634KRB。

您可以使用一个代理来手动修改每个受邀请人会议文档的如下域:
$AltPrincipal
AltChair
CHAIR
Principal


下面是运行在日历文档的一个公式代理的样例:
FIELD Chair:="CN=new name/O=Domain Name";
FIELD Principal:="CN=new name/O=Domain Name";
FIELD AltChair:="CN=new name/O=Domain Name";
FIELD $AltPrincipal:="CN=new name/O=Domain Name";
FIELD $BusyName:="CN=new name/O=Domain Name";       
FIELD $PrevBusyName:="CN=new name/O=Domain Name";
FIELD From:="CN=new name/O=Domain Name";  (Only if the current meeting invite displays a "SentBy" field underneath the Chair's name)

请主意:  上面代码仅仅是用来展示解决此问题的一个方法,这些公式并没有得到IBM Lotus官方的测试。

此问题的变通方法是:

管理员手动打开离开公司的主席的邮箱,把管理员的权限授予给一个Notes用户(如一个执行助理),
使得这个用户可以取消这个会议。然后,新的指定主席可以发出一个新的会议邀请。
问题:
怎样导入Gmail 日历
解决方法:
How do you add a private Google Calendar to your Notes Client Calendar

Solution

Please follow these steps to add a Google calendar to your Notes
calendar:

Open your calendar
Show Calendar|Add a Calendar
Add A Calendar dialog box

From the Add: drop down box, select Google Calendar
If you want to add your personal calendar, select private and select a
label(name) and then enter your username and password
You can then select different background and colors for text and icons
then select OK
Open your Notes calendar|Show Calendars and enable the newly created
calendar
the calendar will be added at that time.
问题:
Admin rename a specific user, when this user try to modify his mail
database mail file owner by his new ID file, a error prompt occur:
"Notes Error - field didn't pass validation formula"
解决方法:
Cannot edit Mail File Owner field in Domino releases
http://www-01.ibm.com/support/docview.wss?uid=swg21171536
How to delete Profile documents manually or using LotusScript
http://www-01.ibm.com/support/docview.wss?uid=swg21088892

删除"calendar profile"的步骤:
Advice first make test in your self database or testing environment.
1. Create a new mail message.
2. Select Create > Hotspot > Button.
3. Add a label for the button such as "Delete Calendar Profile".
4. Set it to Run > Client. Select "LotusScript" instead of "Formula".
5. Paste the below codes into the Program Pane window.

Sub Click(Source as Button)
Dim session As New NotesSession
Dim db As NotesDatabase
Dim doc As NotesDocument
Set db=session.CurrentDatabase
Set doc=db.GetProfileDocument("CalendarProfile")
Call doc.remove(True)
If doc Is Nothing Then
MsgBox "Profile Document Was Successfully Removed"
Else
MsgBox "Profile Document WAS NOT Removed",48
End if
End Sub
6. Send this email to the user who having the problem, instructing the
user to click the button ONCE.
问题:
Our VIP Janet reported that her boss Scott fail to accept a calendar invite to his calendar.

Scott received an invitation from johndoe@acme.com, he tried to
accept the invite but he found that the invite is not been saved in his
calendar without any error message.

Scott' PA - Janet then tried to accept the calendar invitation for
Scott from his calendar's "new notices" and she find that she can
successfully save the invite to Scott's calendar, but she will receive
a delivery failure mail.
The problematic calendar and email header for the delivery failure
report is attached for further investigation.
解决方法:

I found a technote describe a very similar problem but in different version of Domino.

Technote# 1270310
When you respond to a meeting invite you receive Delivery failure message

Problem
 A user accepted a meeting invite and received a delivery failure that reads:
Scenario A   ------The following addresses had permanent fatal errors -----
Dave_Murpie/MyOU/MyO@subdomain.trert.org.

The format of the user's internet address shows to be dmurpie@trert.com in the location document and person document. However in the from field of the meeting the recipient sees the format to be:  Dave_Murpie/MyOU/MyO@subdomain.trert.com.

Scenario B  ---- The following addresses had permanent fatal errors -----
<CN=Firstname_Lastname/OU=t&t_NJ/O=ONP%ONP@pok.ibm.com>
The format of the user's internet address shows to be: firstname.lastname@olvy.com in the location document. However in the from field of the meeting the recipient sees the format to be: <CN=firstname_lastname/OU=O&M_NJ/O=ONP%ONP@pok.ibm.com
 
Cause
The server configuration document was not set properly.

Solution
Scenario A: Running on 7.0.x server
To resolve this issue, the customer made the following changes in the server config doc:
MIME->Conversion Options->Outbound, and enable "Lookup Internet address for all Notes addresses when Internet address is not defined in document:"

Scenario B: running on 6.5.5 server
To resolve this issue, the customer performed the following changes in the server config doc:
MIME->Advanced-> Advanced Message Options, and under RFC822 phrase handling option, changed it to from "Use CN as phrase" to  "do not add phrase"


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